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Return Policy

We understand that you work hard for your money and you want to be happy with your purchase! At Inherited Beauty Co., we have fair and flexible Policies and are open to hear any concerns with any products purchased from us, and will always do what we can to make things right.

Hair Extensions & Braiding Hair are available for return, exchange or store credit within 7 days of delivery. Hair extensions cannot be unraveled, washed, dyed or altered. Braiding hair must be still be in original sealed package.

All UNOPENED Hair Care, Cosmetics, Skin Care and accessories can be returned, exchanged or given store credit within 7 days of delivery. Must have a tag and original packaging.

For missing items, review our Shipping Policy.

To begin an exchange or report an order issue or damaged item, please Contact Us and provide the following:

  • Name
  • Order Number
  • Item Name
  • Email Address
  • Phone Number
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