Return Policy

All accessories and handbags can be returned for store credit or exchanged within 7 days of delivery. Must have a tag or original packaging.

Wigs and Hair Extensions are available for exchange or store credit within 10 days of delivery (wigs and hair extensions cannot be washed, dyed or altered).

Cosmetics and open hair/skin care cannot be returned.

For missing items, review our Shipping Policy.

To begin an exchange or report a damaged item, please Contact Us and provide the following:

  • Name
  • Order Number
  • Item Name
  • Email Address
  • Phone Number
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